Went in to see if thy had my insurance on file because I hadn't received my card yet, and the lady was very friendly and able to locate my information quickly. Scheduled my appointment and completed eye exam and ordered glasses! Very pleased with the staff and service as no one was rude/arrogant.
They are so rude and non helpful... The optometrist is very nice but the rest of the staff is rude and unwilling to go out of their way to do anything helpful....I should have just kept driving further for better customer service...because this place sucks!!!
The vision center staff is rude. They were unwilling to help me understand my prescription because I was buying contacts and glasses from a different provider. They refused to fax my prescription to me unless I came in personally.
My experience here was distasteful. The optometrist who works here is amazing. She was patient, informed, and very thorough. I was in and out in no time, and she answered every question I had with no hesitation. The Vision Center on the other hand, was much less helpful. I was treated with unmannerly behavior. While they were very kind in person, as I tried on frames, they were not accommodating when I called back 2 months later. While trying to order contacts and glasses from an outside provider, I contacted this Vision Center in order to obtain my prescription. I called several times this week, September 27th, 2015, and every time they refused to help me in reading my prescription. I was told that they could not help me with understanding the prescription, as I was ordering from another retailer. Of the two women who I spoke with, they were very rude! I had to make several calls to have them fax my prescription to me, as they were very reluctant to do so. Although I no longer live in the state, they insisted I had to come in person. Overall, I found them to be unprofessional enough to deter me from ever visiting this Vision Center again.
Really rude staff, walked in to get some glasses and after 20 minutes of waiting while the woman there was on the phone talking about her kids. I got tired of waiting and tried to get her attention and she got visibly upset and as she talked to me she made faces. Really unprofessional I will be calling corporate. Her name I believe was kim.
Vision Center At Walmart is a US Health facility based in Moultrie, Georgia. Vision Center At Walmart is located at 641 Veterans Pkwy S, Moultrie, GA 31788, USA.
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